Look at all below notes :
- Steps to Change User Session Timeout In E-Business Suite 12.2/12.1 (Doc ID 2126064.1)
- ICX: Session Timeout is Not Taking Effect with 'Cannot Display Page' Error (Doc ID 2142867.1)
- How to Change User Session Timeout In E-Business Suite R12.2 (Doc ID 2126064.1) '
- Check Session persistence / Stickiness on SLB side and any other timeout settings.
- In 12.2 the system profile "ICX:Session Timeout" is the only required change. Context variable "s_oc4j_sesstimeout" has been removed in release 12.2, so the setting is no longer used.
- Check the oacore timeout values too in weblogic console . Make all 4 timeouts consistent
- ICX: Limit time,ICX:Session Timeout,JTF_INACTIVE_SESSION_TIMEOUT and oacore timeouts . ICX:Session Timeout - JTF_INACTIVE_SESSION_TIMEOUT : are applicable to all modules that are built on JTF framework, iSupport being one of them.
Login to WebLogic Admin Console '
Under 'Change Center', click on 'Lock - Edit' '
Under 'Domain Structure', click on 'Deployments' '
Go to the next page until you see the 'oacore' deployment '
Click on the plus sign next to the word 'oacore' '
Click on the module '/OA_HTML' '
Click on the 'Configuration' tab '
Set 'Session Timeout (in seconds)' to 43200 <========== same as ICX Timeout '
Click 'Save' '
Under 'Domain Structure', click on 'Deployments' '
Go to the next page until you get to the 'oacore' deployment and click on it '
Click on the 'Configuration' tab '
click save '
Click 'Release Configuration' '
check if oacore bounce will be sufficient or full Restart services via adstpall.sh / adstrtal.sh is needed
Also you may cross check with the deployment plans as stated below:
Review the WeblogicApplication_SessionDescriptor_TimeoutSecs under $FMW_HOME/Oracle_EBS-app1/deployment_plans/ * /plan.xml '
ensure Session Timeouts are in sync in the weblogic console (deployment plans) and profile options. '
Example: '
$FMW_HOME/Oracle_EBS-app1/deployment_plans/oacore/plan.xml '
'
<variable> '
<name>WeblogicApplication_SessionDescriptor_TimeoutSecs</name> '
<value>43200</value> '
</variable> '
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